I remember years ago being very turned off by linux when I asked for help in IRC. (I'm old).
I think I was trying to get my cd-rw drive (I'm still old) to work, and whatever gui application I had was giving a weird error. Some guy said to use the command line. I said I didn't know how to use the command line for this. He said, "You don't seem to know anything", or something to that effect, and stopped responding. Thanks, bro.
Forums and chats have been more helpful this decade, at least.