this post was submitted on 19 Nov 2025
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Microsoft's AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he's mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

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[–] ook@discuss.tchncs.de 19 points 57 minutes ago

"Don't you have phones" moment

[–] Rolive@discuss.tchncs.de 11 points 42 minutes ago

"Talking fluently". You get completely meaningless answers. Big walls of text without content.

AI is a hindrance, not a helper.

[–] Evotech@lemmy.world 12 points 1 hour ago

Didn't manufacture enough consent. That's on you

[–] BD89@lemmy.sdf.org 4 points 27 minutes ago (1 children)

If you're "mindblown" about this then you shouldn't be the CEO of any division of one of the most profitable businesses on the planet.

[–] AlsaValderaan@lemmy.blahaj.zone 1 points 4 minutes ago

His mind has to have been blown all along to think this way and be so disconnected.

[–] Dogiedog64@lemmy.world 20 points 1 hour ago (1 children)

And once again, Ed Zitron is proven right about the Business Idiots running everything. Jesus fuck these MBAbros are so fucking stupid.

[–] Kekzkrieger@feddit.org 1 points 16 minutes ago (1 children)

Ed has some great insights, but his walls of text is really a lot to take in at once.

[–] Electricblush@lemmy.world 1 points 4 minutes ago

Maybe you get get AI to summarize them ?

Hah!

[–] RedRibbonArmy@sh.itjust.works 1 points 5 minutes ago

Sounds just like the dumb fuck who killed Xbox.

[–] Tollana1234567@lemmy.today 13 points 1 hour ago

why not just admit you overspent on datacenters, which you cant afford and trying to recoup some of the losses from your other products.

[–] Hupf@feddit.org 3 points 54 minutes ago
[–] fodor@lemmy.zip 42 points 3 hours ago (3 children)

It is interesting to see his reaction to reality. He finds out that people think he's peddling bullshit, and instead of asking why they think that, he dismisses them as irrational... That's one way to run a company, but only if your company has a monopoly and customers can't run away even if they want to.

[–] justsomeguy@lemmy.world 22 points 1 hour ago (1 children)

His comparison to snake on his Nokia is actually good because in its current state AI is like a little gimmick for many users. Sure there are use cases but it can't reliably perform any truly critical tasks because it makes terrible mistakes.

Imagine Nokia shoving snake in customers faces as it is being done with AI. Every phone marketed as OPTIMIZED FOR SNAKE. A big snake button on the phone as a shortcut to open it. Snake integrated everywhere. Trying to send a text? Would you like to play a round of snake first?

That's what AI currently feels like.

[–] mad_djinn@lemmy.world 7 points 1 hour ago

have you heard of THE WORM i have installed THE WORM on everything you own THE WORM is great it can do POETRY and ART for you and also EMAILS are you happy about THE WORM ? THE WORM is monitoring your reaction to THE WORM at all times

[–] SkunkWorkz@lemmy.world 1 points 33 minutes ago (1 children)

Hence why Valve is releasing the Steam Machine to push SteamOS. It will illuminate a pathway to run away on. At least for gamers.

[–] echodot@feddit.uk 1 points 23 minutes ago (2 children)

I'm still bit confused about steamOS, I thought it was supposed to be a full on operating system for gaming centric PCs but it seems to need Plasma in order to do any traditional computer things.

[–] SkunkWorkz@lemmy.world 1 points 13 minutes ago

Basically SteamOS is just a tweaked version of Arch Linux that boots Steam Big Picture Mode by default and launches games with Proton. It’s not a full blown OS by itself.

[–] Localhorst86@feddit.org 1 points 18 minutes ago* (last edited 17 minutes ago)

Which aspect of that confuses you? That it uses a Desktop Environment to do desktop things, or that they are using KDE Plasma instead of something else (say, gnome)?

[–] Desistance@lemmy.world 3 points 1 hour ago

Many people can run away, but it requires effort.

[–] SCmSTR@lemmy.blahaj.zone 7 points 2 hours ago

FUCKING CLAP YOU IDIOTS

[–] a1studmuffin@aussie.zone 1 points 1 hour ago

https://youtu.be/fOVHb4-4ry4

This, except it's the CEO being questioned

[–] Harvey656@lemmy.world 46 points 4 hours ago (2 children)

He might be the dumbest ceo out there, and that is an impressive feat.

[–] Krudler@lemmy.world 36 points 4 hours ago* (last edited 4 hours ago) (2 children)

Nope. Ballmer is and always will be the all time king R. He's the dude that had MS pilot away from handheld devices because nobody will ever use cell phones. This was when MS was the only credible mobile OS. He oversaw Vista, he oversaw 8, both of which were complete disasters.

[–] yukichigai@lemmy.sdf.org 1 points 29 minutes ago* (last edited 28 minutes ago)

Though not a CEO, I'd say Don Mattrick made even dumber decisions than Ballmer. When asked flat out saying that if active duty military can't use the new always online console they can use the last gen console or get fucked was... a choice.

[–] Harvey656@lemmy.world 13 points 4 hours ago (1 children)

Glad I covered my tracks with a well placed 'might' lol.

I forgot about that idiot and would love to go back to forgetting them.

[–] Krudler@lemmy.world 11 points 3 hours ago (1 children)
[–] WhiskyTangoFoxtrot@lemmy.world 4 points 2 hours ago (1 children)

Let's throw a chair in his honour.

[–] pootzapie@lemy.lol 2 points 2 hours ago

But could he jump that chair?

[–] e461h@sh.itjust.works 5 points 3 hours ago

Stiff competition, that. This guy is just playing it safe, saying what his bosses want to hear.

[–] dylanmorgan@slrpnk.net 56 points 5 hours ago (3 children)

Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

[–] WanderingThoughts@europe.pub 1 points 6 minutes ago

Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That's what you get when speculative future value is the only thing that counts.

[–] WanderingThoughts@europe.pub 1 points 6 minutes ago

Except they see stockholders and investors as their real customers, and us as the plebeians they can dump their stuff on and be grateful for the experience. That's what you get when speculative future value is the only thing that counts.

[–] T156@lemmy.world 22 points 3 hours ago (1 children)

"The customer is always right" might get misused a lot, but it is correct in this instance.

If a lot of your customers don't like something, it's not something wrong with the customers.

[–] fodor@lemmy.zip 5 points 2 hours ago

One of the older variations of the expression is, "The customer is always right in matters of taste." Here we're talking about reactions to reality, so it doesn't quite apply directly, but still, these people are probably honest about what they feel.

[–] Imgonnatrythis@sh.itjust.works 8 points 3 hours ago

I must be ceo material. I use this same type of argument when my partners seem unimpressed with my sexual performance.

[–] kn0wmad1c@programming.dev 36 points 5 hours ago

If you think you need to blame the people for not being impressed by your product, the problem isn't with the people.

[–] rollerbang@lemmy.world 3 points 3 hours ago

I always wonder if these areas the people's legit feelings or is this "just for the sake of the show".

[–] chunes@lemmy.world 22 points 5 hours ago (1 children)

Determinism is generally a quality I look for in computers

[–] jarvis@lemmy.world 4 points 3 hours ago
[–] CileTheSane@lemmy.ca 65 points 6 hours ago (2 children)

people are unimpressed with the ability to talk fluently with an AI computer.

I already communicate fluently with my computer. I double click an icon to communicate to my computer "open this". I type into a search field to communicate "find this string".

At no point do I want to communicate to my computer "log everything I do, then use those logs to give me something that isn't what I'm asking for."

[–] Sunflier@lemmy.world 10 points 3 hours ago

I already communicate fluently with my computer. I double click an icon to communicate to my computer “open this”.

Wish I could upvote this twice.

At no point do I want to communicate to my computer “log everything I do, then use those logs to give me something that isn’t what I’m asking for.”

Won't stop them from trying to shove it down our throats.

[–] fodor@lemmy.zip 7 points 2 hours ago

Of course they will never define "fluent". They can't do that because then they'd be proven as lying hacks, or else setting a low bar that was met several years ago.

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