this post was submitted on 19 Nov 2025
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Microsoft's AI CEO, Mustafa Suleyman, has shared his opinion after recent pushback from users online that are becoming frustrated with Copilot and AI on Windows. In a post on X, Suleyman says he's mind blown by the fact that people are unimpressed with the ability to talk fluently with an AI computer.

His post comes after Windows president Pavan Davuluri was recently met with major backlash from users online for posting about Windows evolving into an agentic OS. His post was so negatively received that he was forced to turn off replies, though Davuluri did later respond to reassure customers that the company was aware of the feedback.

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[–] dylanmorgan@slrpnk.net 75 points 17 hours ago (6 children)

Pro tip: when your customers don’t like your product, it’s not their fault. It’s yours, and the appropriate response is not complaining or incredulity that people don’t like it. The appropriate response is to change the product or scrap it completely.

[–] T156@lemmy.world 35 points 15 hours ago (3 children)

"The customer is always right" might get misused a lot, but it is correct in this instance.

If a lot of your customers don't like something, it's not something wrong with the customers.

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[–] Digit@lemmy.wtf 1 points 7 hours ago

Too long in monopoly, this logic escapes them.

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[–] Harvey656@lemmy.world 50 points 16 hours ago (2 children)

He might be the dumbest ceo out there, and that is an impressive feat.

[–] Krudler@lemmy.world 41 points 16 hours ago* (last edited 16 hours ago) (7 children)

Nope. Ballmer is and always will be the all time king R. He's the dude that had MS pilot away from handheld devices because nobody will ever use cell phones. This was when MS was the only credible mobile OS. He oversaw Vista, he oversaw 8, both of which were complete disasters.

[–] Digit@lemmy.wtf 1 points 7 hours ago

Bring back Balmer!

If he'd just try a little harder, maybe we can be rid of M$ entirely.

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[–] Tollana1234567@lemmy.today 17 points 14 hours ago

why not just admit you overspent on datacenters, which you cant afford and trying to recoup some of the losses from your other products.

[–] CileTheSane@lemmy.ca 104 points 18 hours ago (3 children)

people are unimpressed with the ability to talk fluently with an AI computer.

I already communicate fluently with my computer. I double click an icon to communicate to my computer "open this". I type into a search field to communicate "find this string".

At no point do I want to communicate to my computer "log everything I do, then use those logs to give me something that isn't what I'm asking for."

[–] Sunflier@lemmy.world 19 points 15 hours ago

I already communicate fluently with my computer. I double click an icon to communicate to my computer “open this”.

Wish I could upvote this twice.

At no point do I want to communicate to my computer “log everything I do, then use those logs to give me something that isn’t what I’m asking for.”

Won't stop them from trying to shove it down our throats.

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[–] SCmSTR@lemmy.blahaj.zone 14 points 14 hours ago

FUCKING CLAP YOU IDIOTS

[–] nightlily@leminal.space 102 points 20 hours ago (3 children)

I don’t want to talk fluently with a computer, I want it to do things deterministically in a way I as a human being cannot. If I want a discussion, I have it with a human being.

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[–] cv_octavio@piefed.ca 274 points 22 hours ago (3 children)

Never seen someone with a mind so easily blown.

[–] Cethin@lemmy.zip 25 points 14 hours ago

Either it's bullshit (most likely) or it's because he surrounded himself with AI-cock sucking yes men. Probably a bit of both.

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[–] kn0wmad1c@programming.dev 43 points 17 hours ago

If you think you need to blame the people for not being impressed by your product, the problem isn't with the people.

[–] Quazatron@lemmy.world 114 points 21 hours ago (31 children)

You know what would impress me? That I would be able to start using my computer when I boot it in the morning.

As it stands I have to wait some 5 to 10 minutes before the mouse pointer decides to cooperate with me. And god forbid I attempt to start a Teams meeting, either the camera, mic or screen share will not work at all.

What the hell is this dumbass operating system doing that is more important than responding to the damn user?

Same machine, booting Linux, lets me start working right away. No stuttering, no freezes. Go figure.

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