Touch screens should not be used for any controls needed to operate a car. You can't use them without taking your eyes off the road.
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Touch screen, Vibration feedback/Color change or not, means that you have to look at what your hand is doing and not on the road.
A physical button means you can keep your eyes on the road and find the right button with easy.
So let's be honest. At this point, touch screens are chosen by car makers because cost and not design. So essentially, safety is less important than cost for the car makers.
It amuses me to no end how here on Lemmy, with our concentration of computer nerd types, absolutely HATES touch screens in cars.
But to be fair, I think everybody who reviews cars says they hate them too.
Enjoying tech is one thing, wanting touchscreens everywhere is another. If they were so cool as an input device, all the cool kids would have ditched their mechanical keyboards from their desks.
Maybe the ubiquity of smart phones and all the functionality packed in to them has created a “touch screen == high tech” association in the general public.
But those of us who work with tech rather than just consuming it know the difference between functionality and UI. And we use nice physical interfaces like mouse + kb to interact with various tech all day, even if we use our phones too.
I never thought it would bother me, until I actually sat in a car where everything was dependent on software the first time.
At first I thought I was just getting old. But it dawned on me that relying on software to fucking roll down the windows or starting the car doesn't feel too good.
(It was also an extreme jump in technology for me because the last car I drove before that was an old Corsa around the year ~2005.)
Because they are stupidly dangerous. The reason physical controls work is because you can memorize where they are and touch them without looking. With the touch screen you have to loo EVERY TIME you want to do anything, and that's an opportunity to not notice something on the road and end up in an accident.
As an IT guy I have a case of "familiarity breeds contempt" when it comes to tech. A lot of it feels unnecessary and overcomplicates things and increases the chance of a failure.
There are so many things that can go wrong with software where in mission critical situations like cars electricity is the preference
Also tracking comes with that software.. nerd types (like me) hate that type of stuff. I think tracking data like that should be banned and is the reason why I won't buy a new car until that happens
Touch screens are so dumb.
- AC controls, control surface heating heating/cooling (steering wheel, seat etc)
- Volume controls
- Turns, wipers, lights
- Fog lights
Basically everything you might touch during the drive should be physical.
Wait, are there cars with lights/wipers on a touch screen?
Tesla for a very long time had wiper speed on the touch screen. Wipers were supposed to be automatic so they didn't provide physical controls. But of course auto wipers don't work all the time and Tesla's camera detector is particularly bad. They since changed the steering button to bring up touch control.
The main reason why I didn't want high end packages for our last car was, that I am a cheap bastard. The second reason is, that I think touchscreens in cars are one of the dumbest ideas imaginable.
There are places where touch controls make a lot of sense. Cars is not one of them.
My stove also has touch controls and I'd like a stern word with whomever designed it because it's the biggest fucking bullshit. I've burned myself on those controls, I've had the stove turn itself off and refuse to turn on again because of water splashing onto the controls, I've had it turn on and glitch out because I've cleaned it off with a slightly damp rag.
When I'm driving I absolutely don't want to dig through non-tactile menus just so I can adjust the climate or turn on my heated seat. Plus, the lack of tactility sucks for blind people. Sure blind people won't drive, but imagine having to ask the driver to change your AC for you? In the dark of winter with ice on the roads that's just horribly irresponsible of whomever designed it.
When I’m driving I absolutely don’t want to dig through non-tactile menus just so I can adjust the climate or turn on my heated seat.
Look at Mr. Fancypants over here who can afford a heated seat subscription.
lmao I wish. I'd fucking never support that kind of behaviour. I don't have a car, but my roomie has a VW Golf with subscriptionless heated seats.
I happen to have a pretty decent inside view into the whole "heated seats" bullshit too. See, I used to work for a company that did a lot of work for Stellantis. You literally can't fathom just how much administrative bullshit work goes into the customisation of packages and spec sheets. It's a constantly ongoing thing, thousands of man hours are wasted on it. Things change between markets, and in some markets it affect insurance levels and whatnot, so there's just so much underlying complexity beyond "oh I want a red car with heated seats." I've legit no idea how it came to be as complicated as it is, but it's mindfuckingly idiotic. When I left I believe Stellantis was working on replacing the system with their own, but I somehow doubt that it's an improvement.
They are saving incredible amounts of money by flat out removing options and having them unlocked through a subscription fee. Lots of work is removed just from an administrative view, nevermind the fact that the manufacturing chain gets streamlined and money is saved there too.
On top of that, you're paying for the seat, it's not like they're including features out of the kindness of their hearts, you're paying for all of the hardware, and then they're trying to pretend like they're doing you a favour by letting you "pay for it when you need it." It's 100% a scam, and the EU isn't going to do shit about it because among the perps are some of the most valuable German companies, and they happen to hold the German government by their balls.
Personally I think that the following car functions should be mandatory physical controls - wipers, indicators, hazards, side/headlights, door locks, defogger / defroster, electronic parking brake. forward/reverse/neutral/park. And they should be controls that have fixed position in the car (i.e. not on the wheel) with positive and negative feedback.
And fuck Tesla or any other manufacturer that wants to cheap out on a couple of bucks by removing them. Removing physical controls has obvious safety implications to drivers who are distracted trying to find icons on a tablet.
Don't forget heating and cooling too. There's a ton of things that are necessary to operate while the vehicle is in motion and should never be delegated to a touchscreen.
I'm fine with touchscreens for in car entertainment for the back seats and maybe a passenger one with the appropriate shutter technology to block the driver's view. None of those things are important for vehicle safety... but if there is a speaker that the passengers can control there needs to be a mute button for the driver to turn that shit off too :)
I'd rather have a keyboard mounted on the steering wheel and operate the car with bash aliases.
I used to think virtual automation and touchscreens were the coolest thing, until I started to do work designing an industrial process and considering safety. And ever since, I am completely in favor of physical switches and devices instead of virtual. So much more secure.
Honestly, I thought I would love touch controls in my car. But I drive a LOT for work and what I've learned is there are very few things as frustrating as being on a bumpy road trying to press a touch screen button and hitting every other button on the screen in the process.
Yeah there's that too. It really isn't practical. At the very least you want some sort of tactile feedback so you have confirmation "yes I pressed the thing"
BuT tHeRe Is VoIcE cOnTrOl!!!
Yes but if I have two friends on board that are talking I won't say
"SILENCE EVERYONE! I WILL NOW ATTEMPT TO ENTER THE NAVIGATIOM DESTINATION THREE TIMES WHICH WILL ALL FAIL!"
And zooming the map on skodas with touch screens is just THE WORST.
Great news. I wish they would also deduct stars if the heating/cooling controls are not physical too.
So one time someone broke into my car and tried to crowbar the radio out. They destroyed the whole dashboard, but failed to get the radio (it was nice of them to still take the face tho).
What this resulted in all of the controls hanging out by their wires. Everything still worked, I just had to sift through the exposed wires, pick up the proper control and twist the dial or push the button. It was ridiculous but still miles better than touch screen for these things.
For more thinking about this issue for software/hardware makers a good read is "Enchanted Objects" by David Rose.
iirc. He says we're in a 'Glass Rectangle' phase, where makers are stuck on screens, Like Xhibit in Pimp my ride - we put 22 screens in your car. They know how to "screen" and they use it the solution to all problems. It's like an infatuation, where you just can't see another way. There are entire sciences of Human Machine Interaction that explain why these designs are messed up, and the designers are aware, and have chosen otherwise.
2016 Actor Antov Yelkin who played Checkov is killed by his 2015 Jeep Grand Cherokee, pinning him to his mailbox and fence. Because it didn't have a gearshift. It has a thing that looks like a shift but is a joystick.
I only have old vehicles and I'm actually shocked that these things are operated via touchscreen on modern cars - I thought they were just for unnecessary infotainment stuff...
If their cheap-asses had actually done something other than cheapest possible implementation for the majority of input devices it might have been ok. Having driven several cars with touch input for various features the complaints I have are all the same:
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too many menus with unintuitive directories that put what should be top-level systems several layers deep. IOW, I want to turn on the AC. I shouldn’t have to climb out of the Sirius menu then down 2-3 layers to turn on the AC and choose the ventilation configuration and temperature.
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Horrible UI design. Things that need to be tapped/touched are either too small and/or too close together. You shouldn’t need to divert your attention to focus on a 1/4” square “OK” touch element when this should have a touch area minimum of a square inch so you can hit it without too much concentration. UI’s are too cluttered.
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closely related to #2 - awful sensitivity of the screen. Small buttons that are hard to accurately hit are worsened by touch screens that don’t register input. Now you’re trying to accurately hit a patch of screen that is refusing to accept the tap, so now you’re further distracted and frustrated trying to get you music stream to play or whatever.
I don’t hate touchscreens, they can be useful, but manufacturers have implemented them at the expense of actually driving the car.
Not sure how related this is but in my field, designing industrial control systems, each seperate physical button is about $100 added to the cost over a touchscreen. We call touchscreens HMIs just to be special and sound smart. I imagine the numbers are very similar for cars but I don't have data to back that up.
Airbags are several hundred dollars added to the cost.
Physical buttons are a safety feature.
The first time I tried using android auto in a rental car I hated it. The damn thing would disconnect constantly and there was no safe way to restart or reconnect it while driving, I had to pull over somewhere. The car's screen controlled things like the radio and AC so I had to constantly take my eyes off of the road to adjust anything.
Good! I hate how modern cars have so few buttons.
Well duh. Even when they were introduced, touchscreens in cars got a lot of pushback. I’d much rather flip a switch or turn a knob for things I do daily, rather than futz three levels deep in a car maker’s software. They put things in there that really should be simple pushbuttons.
I think the title is a bit misleading. AFAIK, Euro NCAP have no authority to tell car makers anything, but they do indirectly affect how cars are developed because getting high Euro NCAP safety scores are important.