I remember a time where I really hesitated to help someone, and I realized that feeling of the 80%. "It's not my problem. They'll be fine. Someone else will help. I have things to do." But what happens when we all think that?
It wasn't emergent, an elderly man had fallen and gotten a bit tangled up in a shopping cart. No injuries and just needed some time to catch his breath. That feeling while walking away, knowing you helped someone though...it's pretty special.
Dijon ketchup.