this post was submitted on 02 Jan 2024
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I explicitly go out of my way to avoid Air Canada and WestJet. They are both abysmal airlines. WestJet used to be good... but lately, it's become a competition between them and AirCanada to see who can fuck things up more spectacularly.
I'd say that Air Canada also lands last in customer service, quality of service, comfort, and adhering to the rules for customer rights... and pretty much EVERYTHING else.
I flew outside the country for the first time in a while and my flights (domestic and international) on other airlines were an eye-opener. Both the Canadian airlines are an embarrassment these days.
Yeah once you fly with other non-Canadian airlines you realize just how awful flying domestic and international on Air Canada really is (and the discount airlines like Swoop were even worse). I travel a lot for personal and work, and I try my best to book Qatar, Emirates, Turkish, etc. Hell, even KLM is better and they aren't amazing. Same with Ethiopian Air... not amazing or even good but better than Air Canada.