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I'm with boomers on this. It's even worse if it redirects you to their FB page
If I have to log into fucking facebook to see a goddamn menu I'm leaving.
Agree. And it is an unnecessary wall to go through for most people. Printing a Menu is really simple.
What drives me up the wall is when it just links to a scanned image of the menu they used to have, so instead of a full sized menu, you have to pinch and zoom and swipe around on your phone. What's the fucking point? I went to one and the menu was FOUR PAGES LONG like that! If I hadn't been promising my daughter I'd take her, I would have walked out.
I am fine with it but I feel they should have alternatives. Some people don 't have a device, connection. Or have issues with using technology for whatever reason, being old, incapacitated, etc.
Shit cell service, and an inability to easily take in the menu online are my biggest gripes
It shouldn't be on the customer to have the tech to view a menu. If you're gonna run a restaurant, have a paper menu available to customers somewhere, even if your primary menu is behind a QR-code.
I love and seek out restaurants that use online ordering and payment. I don't need someone waiting on me. I'm in the US and they are not paid a living wage, the work is difficult with little reward. Now there is a place in my neighborhood where you sit down the QR code is table based, interaction is simple, clear and designed to work (uses Toast as the backend iirc). You order, the order stays open till you pay it's a restaurant/bar so if you need another you don't have to do anything but tap on your phone. They have amazing helpful servers that are paid well. You pay on your phone and leave when you are done. It's amazing.
I think this is more about power dynamics than currency and menus. I think many people just want or more accurately demand that others (with less power) to serve them. I've even heard people say "it's not my job to check me out or take my order." Those same people treat their waitress like shit, when those waitresses are paid basically nothing to take the abuse. Then they try to weasel out of the bill. Seen it time and time again.
Now, some restaurants do poor a poor implementation of modern menus and it's frustrating. However... long term those that do it well will win. It reduces friction and costs leading to lower prices higher margins and quicker more accurate service.
You're supposed to enjoy your meal, then tape a QR code to the table and say that's your payment as you walk out.
I use a LightPhone II which has no camera. It gets me out of this bullshit all the time.
Wait staff: "oh god, here's the dude with the cameraless phone again 🙄"
Florida Man Asks For Paper Menu Without Mentioning That He In Fact Has A Phone With A Camera - "These idiots don't even check!" He Says
I think if they don't have a printed menu at the next new place I go to I'm going to just get up and leave.
Oh yeah. I absolutely hate this new trend.
Doubly egregious when you have one of those annoying GDPR windows that make opting out a hassle just to view the menu. I’ve left restaurants over this.
Ok. (hands out)
Waitress: ...What?
Your phone?!
I've been to a dine-in movie theater that had QR codes for the menu. Problem is, I typically don't bring my phone to a movie AND since you can order during the movie, who wants people turning their phones on to read a menu?
At my age my phone is too small sized for me to be able to view a menu properly.
Now if they want to loan me a tablet to review the menu I'd be fine with that.
Regardless of age, I think you could probably argue that the small, glowing rectangle in your palm is an inferior reading and dining experience compared to an actual menu.
That's not even to mention the unholy abomination of a tech stack that a system like this would be— Camera, QR decoder, web browser, WiFi/cellular, their web server— That signal might travel hundreds of miles to your ISP, their host, and then back— Probably a couple layers of outsourcing/contracting/helper apps they used to set it up— Though it's apparently normal to take all that for granted these days, it's still sorta ridiculous.
I'll have the 4 dots in an L shape, that looks good.
Image Transcription:
X/Twitter post by user john is toast @johnistoasted reading: My dad and I went to a restaurant and the waiter pointed at the QR code on the wall and sad "thats our menu" and left and my dad looked at it really close and said "Is this some kind of joke"
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