this post was submitted on 04 Mar 2025
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[–] Naich@lemmings.world 281 points 4 months ago (12 children)

Oh FFS. Not Brother as well. I used to recommend them to everyone. Who is left with unshittified printers?

[–] nul9o9@lemmy.world 62 points 4 months ago (4 children)

Epson inkjets with refillable tanks probably.

[–] Gullible@sh.itjust.works 84 points 4 months ago (5 children)

Depending on the frequency of your printing, they can suck as well. Chronically clogged nozzles are maddening.

[–] darkevilmac@lemmy.zip 20 points 4 months ago (1 children)

You can run a power clean cycle which should help, then just replace the foam pads they saturate with ink for the cleaning

They're not perfect but they're still the most consumer friendly option on the market at this point

[–] Gullible@sh.itjust.works 17 points 4 months ago* (last edited 4 months ago) (6 children)

After talking to support 15 times, they never suggested replacing anything, and power clean wasn’t enough. I’ve long since destroyed the thing out of malignant rage and turned to libraries and copy shops, but it’s good to know that there might have been a solution.

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[–] Limonene@lemmy.world 169 points 4 months ago (6 children)

In case anyone was thinking this applies only to inkjet printers: no, it ONLY seems to apply to laser printers -- the thing that Brother used to be known for. Where the article says "ink", they mean "toner". There is no ink in a laser printer.

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[–] DirkMcCallahan@lemmy.world 142 points 4 months ago (10 children)

It's like every company that wasn't complete shit just suddenly decided to...go to complete shit.

[–] surph_ninja@lemmy.world 50 points 4 months ago (1 children)

If regulators don’t stop them from doing it, the CEO’s of publicly traded companies will get the boot from the board for not doing it. They have a fiduciary duty to be as shitty as humanly possible.

We need laws to stop this, but the politicians are all bribed not to.

[–] grue@lemmy.world 24 points 4 months ago (3 children)

They have a fiduciary duty to be as shitty as humanly possible.

They don't -- that's a cargo-cult misunderstanding of Dodge v. Ford Motor Co -- but it's so widely believed I guess it might as well be true.

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[–] Empricorn@feddit.nl 19 points 4 months ago* (last edited 4 months ago)

Unrestrained Capitalism. Without those pesky regulations, companies can charge us all unlimited amounts and not have to consider our rights or health/safety.

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[–] obinice@lemmy.world 137 points 4 months ago (3 children)

You were the chosen one! 😭

[–] 9488fcea02a9@sh.itjust.works 44 points 4 months ago

They had two things going for them... Decent linux support and non-shitty DRM ink/toner

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[–] mp3@lemmy.ca 94 points 4 months ago (1 children)

I suggest whoever has old firmware files to upload them to the Internet Archive (if they allow those).

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[–] Ghyste@sh.itjust.works 82 points 4 months ago (1 children)

Brother used to be the good guys... Damn.

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[–] noxypaws@pawb.social 79 points 4 months ago (8 children)

These motherfuckers are actively making tech as a whole less secure by destroying any trust the public may have had in firmware updates.

Urgent security fixes are gonna go unpatched on a lot of shit because consumers are seeing more and more firmware or software updates actively making things WORSE.

[–] SacralPlexus@lemmy.world 24 points 4 months ago (6 children)

Definitely true. I’ve been putting off an upgrade of my NAS because they have randomly decided to completely remove the video streaming software that came with it when I bought it. So infuriating.

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[–] user224@lemmy.sdf.org 70 points 4 months ago (3 children)

And once again the only available good tech is old 2nd hand.

[–] ghostrider2112@lemmy.world 21 points 4 months ago* (last edited 4 months ago)

Yep. Just getting ready to replace the color laser printer I bought almost 10 years ago. I had been considering a new Brother before this but looks like I’m going the 2nd hand route again (last one was an open box HP from microcenter for $200 lol)

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[–] TheObviousSolution@kbin.melroy.org 67 points 4 months ago

If Brother starts playing that game, they will lose. Why bother buying their considerably more expensive printers over those of HP if they are going to be just as bad in the third party ink department?

[–] lefixxx@lemmy.world 60 points 4 months ago* (last edited 4 months ago) (2 children)

Brother losing all competitive advantage they had via reputation. Doing a very big 180 and reversing the changes and commiting to no do t his BS is the only way to undo this

[–] commander@lemmings.world 22 points 4 months ago

They must've hired some new analysts that said "hey, people are willing to accept less! Why are we doing more?"

It's up to the people to prove them wrong, but that usually doesn't happen :\

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[–] skankhunt42@lemmy.ca 51 points 4 months ago (3 children)

Nice, Brother was the last one standing in my mind.

I'm glad I have an IoT vlan without internet access. Nothing is allowed to phone home here.

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[–] themaninblack@lemmy.world 37 points 4 months ago

Et tu, frater?

[–] match@pawb.social 33 points 4 months ago (3 children)

anyone know about jailbreaking printers

[–] caseyweederman@lemmy.ca 37 points 4 months ago

It absolutely baffles me that there isn't a huge custom printer firmware movement.

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[–] SoftestSapphic@lemmy.world 33 points 4 months ago (1 children)

nononononononpnNONONONONONO WHYYYYY I JUST GOT A BROTHER BECAUSE OF HP DOING THE SAME THING WTF

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[–] cyrano@lemmy.dbzer0.com 29 points 4 months ago
[–] mavu@discuss.tchncs.de 27 points 4 months ago

Et tu Brute! :(

[–] MisterFrog@lemmy.world 27 points 4 months ago (3 children)

I'm curious how this will go down in Australia. Seems like a pretty solid slam dunk refund, oh the product doesn't work as advertised anymore?

Cool, I've had this for 5 years and now I'd also like a full refund under Australian Consumer Law.

Motherfuckers.

(I don't actually own a printer)

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[–] phoenixz@lemmy.ca 26 points 4 months ago* (last edited 4 months ago) (1 children)

As much as I love the brand, this was just obviously going to happen. It always happens, it's the eventual outcome. All that is needed is one middle manager wanting to get an extra bones to come up with some short sighted idea that will make a little extra money in the short run and possibly bankrupt the company in the long term.

See Boeing, see Intel, see....

The only way to not have this happen is to get open source hardware. The open source eco system is amazing already but we need more focus on that, hardware. CPU's, Computers, printers, phones, everything

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[–] AlecSadler@sh.itjust.works 24 points 4 months ago

Going to be honest, didn't realize my Brother laser printer got firmware updates, lol.

In 7 years I've replaced the toner cartridge once, given that the stater cartridge isn't very full I imagine it'll be awhile before I have to replace it again, at least.

[–] ChiefGyk3D 21 points 4 months ago (1 children)

I really wish we had open source 2D printers like we have open source 3D printers. That could solve a lot of the problems I think as we could have an open spec to allow people to do whatever they want. My Prusa doesn't care what brand filament I want to use, just as long it can drive it, melt it, and lay it down the way I need. Also why is it my 3D printers are more reliable than my 2D printers most days?

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[–] Sanctus@lemmy.world 21 points 4 months ago

I think its time we deprecate most forms of printing. Clearly corporations cannot be trusted to operate these kinds of companies.

[–] NotMyOldRedditName@lemmy.world 20 points 4 months ago (1 children)

And this is why I'll never connect my working printer to the internet.

Taking a USB stick to it to print is annoying, but fuck this shit.

They're all horrible companies

[–] ftbd@feddit.org 17 points 4 months ago (1 children)

What's stopping you from connecting it to the local network but denying internet access? E.g. via a firewall rule or separate VLAN?

[–] LemmyFeed@lemmy.dbzer0.com 20 points 4 months ago (1 children)

This shit happened to me recently. Installed firmware update and immediately my 3rd party toner stops working. Try to find old firmware to roll back to and couldn't locate it anywhere. Found some for other models via Google drive links in Reddit posts, but nothing for my printer.

I replaced the toner with new 3rd party toner which worked. And now I'll never install another firmware update on the printer and should probably block it from the internet.

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[–] qjkxbmwvz@startrek.website 20 points 4 months ago (1 children)
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[–] AppearanceBoring9229@sh.itjust.works 18 points 4 months ago (3 children)

They were the last good guys :(

I guess it's time to buy the printer I've been postponing

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[–] Ledericas@lemm.ee 18 points 4 months ago* (last edited 4 months ago) (1 children)

ink printers are total scams, you might as well use a printing shop or library to do it, if you are planning on printing large number of pages. we got a canon laser jet printer, only need toner cartridge, no subscription based models. we orignally had scam-epson.

[–] joenforcer@midwest.social 21 points 4 months ago

The printers in the article are using toner. The title is misleading.

[–] MITM0@lemmy.world 18 points 4 months ago* (last edited 4 months ago) (6 children)

We seriously need a FOSS+FOSH printer

I have even thought of some names:

  • Gutenberg
  • Aldus
  • Manutius
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[–] catloaf@lemm.ee 17 points 4 months ago* (last edited 4 months ago)

if the update doesn’t allow the printer to calibrate with this aftermarket ink the cheaper carts become basically unusable

This isn't true. It just means you have to do the registration manually.

This is scummy behavior for sure, but it's also being exaggerated for clicks. You can read the sources linked in the wiki to see exactly what users are reporting.

[–] oyzmo@lemmy.world 17 points 4 months ago (2 children)
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