Mad props to the lad for not only having the self awareness that his role in the hierarchy likely gave you anxiety from that mistake but for also taking the time to reassure you it was ok. You don't see that every day. I love it.
this post was submitted on 27 Apr 2025
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Love you
I love you too.
Luv u
Wholesome!
Love you!
Love you too!
(Even though I'm not the person you replied to)
Keep that client, they're a good'un.
You redacted the most important part! We're dying to know, did he sign it "love you"?
I'm smiling now.
Why is the message in the Trash folder?
Because probably trying to put it in the past, it was a nice email but it was unnecessary and I think it draws too much attention to the simple slip up. Nothing needed to be said.
Fair, my instinct would have been to immediately let them off the hook and reassure them so they wouldn’t kick themselves all weekend, but I probably would’ve preferred a more temporary and unofficial medium than email.
Ive had a few customers say it on a call and in person, i laughed then said i love you too right back. Doing so always lightened the mood and caused even more laughter.
Lol perfect. Everyone saves face and it still becomes shared history and rapport.
This reminds me of when I accidentally emailed a client named Bob and addressed him as Boob. I also once pinged my boss on what was then Skype, now Teams saying hey K**e instead of Mike (the M and K are right next to each other on the keyboard. I'm pretty sure he's Jewish or at least part.
Thankfully both were laughed off, but man did I feel like a dumbass.
I worked phone support a few years ago and did that at the end of a call with a customer. I was really tired and the person was kinda draining but nice, and for some reason my dog's face slipped into my mind as we were ending the call, who I say k-love-you-thanks-bye to all the time.
I worked call center years ago for a credit card company. Used to answer my phone accidentally with my intro from work.
That happened to me once when I was really tired, but I always felt the "pull" to say it when starting a phone call - like trying to suppress a tic. It was so embarrassing!
Imagine doing that but you work as a standup comedian or a youtuber or something.
"Hello everybody my name is Markiplier-"
hello every one… (just me here, but hi)
… and welcome back (first time here, but thanks)
… to my channel (oh you have a channel)
… as always please mash that like and subscribe button (no account, I’m sorry)
… we (I*)
… have a lot of interesting content (content?)
… for you in today’s video (like, daily videos?)
… but first a word from our sponsor [skip ahead]
… bringing you best in cla- [skip]
… with industry leading- [skip]
… so yeah be sure to comment below wh- [skip]
… in the description for our merch- [skip]
… so that’s it for today again mash that like and subscribe button and share [close tab, find library card]
Finally, the perfect response. I love this.