this post was submitted on 13 Oct 2025
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[–] HikingVet@lemmy.ca 177 points 1 week ago (10 children)

If I read this on a menu in a situation where I could go elsewhere, I would.

[–] dual_sport_dork@lemmy.world 114 points 1 week ago (3 children)

I might say this could be a temporary way around having to pay to get all your menus reprinted, but these doofuses appear to have printed it directly on the menu. So yeah, they can get fucked with an egg beater.

[–] Buelldozer@lemmy.today 17 points 1 week ago

So yeah, they can get fucked with an egg beater.

🤣

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[–] Fiivemacs@lemmy.ca 67 points 1 week ago (2 children)

there's a shitty restaurant near me that does this.

they call it the 'honest to goodness fee' and state the fee is to ensure they can bring us the lowest possible prices, by charging 3% on the whole bill... when I saw it on the menu after sitting down, I left.

I don't participate in bait/switch pricing since it's illegal

[–] PhAzE@lemmy.ca 46 points 1 week ago (1 children)

That's insane to me. It's literally just a sales tactic so they can look cheaper on their menu but you still pay the increased prices. I would have left also.

[–] ayyy@sh.itjust.works 27 points 1 week ago (1 children)

It’s not a “sales tactic” it’s just fraud.

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[–] TrickDacy@lemmy.world 7 points 1 week ago

Kind of funny they try to spin it as good for customers

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[–] catalanmercenaries@aussie.zone 97 points 1 week ago

we have raised prices by 5%. this allows us to avoid raising prices by 5%

[–] FreeBeard@slrpnk.net 85 points 1 week ago

Illegal in Germany for a good reason.

[–] Limonene@lemmy.world 77 points 1 week ago (6 children)

I once went to a restaurant that charged a 5% fee for paying by credit card. They only accepted credit cards.

I think it's illegal, but how could I enforce this?

[–] BussyGyatt@feddit.org 54 points 1 week ago (3 children)

"Legal tender for all debts public and private" is a guarantee backed by the treasury. if you owe the restaurant a debt, they are legally obligated to accept cash tender. Note that you have to actually owe them, you can't demand they accept cash tender up front, they have the right to refuse the terms of sale. if you can successfully argue their card only policy was not successfully communicated, then you have a case. I ANAL.

[–] Dojan@pawb.social 33 points 1 week ago

When BussyGyatt says I ANAL, I believe it.

[–] explodicle@sh.itjust.works 13 points 1 week ago (1 children)

I've Karened out with cash on the table a few times and got away with it.

[–] BussyGyatt@feddit.org 13 points 1 week ago

yeah im with the boomers on this one. paper menus too, fuck your qr code.

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[–] MehBlah@lemmy.world 47 points 1 week ago* (last edited 1 week ago) (3 children)

We have raised prices by 5% to avoid having to update all the menus we will just add it to the bottom line.

[–] JackbyDev@programming.dev 7 points 1 week ago

They still updated the menu with this though lol

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[–] ook@discuss.tchncs.de 37 points 1 week ago

Ah damn, they said the quiet part loud.

[–] ristoril_zip@lemmy.zip 32 points 1 week ago (1 children)

Sounds like i need to open a *Everything's $1 ** store and just make sure I get the fine print squared away...

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[–] obsoleteacct@lemmy.zip 25 points 1 week ago (10 children)

Not to make excuses for this, because it's not fair to customer, and it's bait and switch pricing IMO... but I understand how you could get there. Sorry this is long winded.

Based on the "thank you for your support", and their clearly not having a legal department, my guess is this is a small business. Prices have swung so wildly in the US in 2025 it's basically unmanageable without a dedicated team.

For example in August of 2024 the price for a lb of coffee according the US Bureau of Labor Statistics was $6.31. In August of 2025 it was $8.87. That's a 40% increase in one calendar year. https://fred.stlouisfed.org/series/APU0000717311

Eggs were $3.20 a dozen in Aug. of '24, but by March of '25 they were $6.22 that's a 94% increase in 7 months. Then they crashed back down to 3.58 (a 42.44% decrease) by August. https://fred.stlouisfed.org/series/APU0000708111

Now for the sake of a practical example, here's a pretty typical menu for a family diner in New Jersey. It's 11 pages. Maybe 20 items per page. Each item may have 5 to 10 ingredients.
https://www.pomptonqueendiner.com/menu_main/

  • You can either try to recalculate all of that every week or two based on tariffs, inflation, bird flu, etc... then reprint and spiral bind 50 to 100, 11-page menus (technically 6 laminated front and back).
  • You can overhaul your business model to be leaner, but maybe lose some customers.
  • Or you can try to guestimate a number you think you and your customers can live with and distribute your gains and losses across the whole menu and reprint one page with a fee (hopefully) once.

It's a shit sandwich. I don't think this was a good solution, but I don't think a lot of small businesses (or consumers) have good solutions these days. McDonalds has a procurement team, and can lock in terms with their vendors a year in advance. They can update prices on digital menu boards on the fly. They can handle these things pretty easily. Your local greasy spoon may not.

I'd personally weigh whether I think this place and the people who run it are maliciously trying to exploit me or just find a way to get by selling cheese burgers and eggs in this economy.

[–] Taldan@lemmy.world 47 points 1 week ago (10 children)

As a restaurant owner, I disagree. It's shitty of them to charge a hidden fee like this

  1. It's really easy to update prices. Sysco, the bulk supplier of >70% of US restaurants, provides a very easy tool that can update your prices automatically based on increased wholesale price. US Foods has a similar tool

  2. The biggest pain in the ass there is printing new menus. If you're doing 1 page, the whole thing really isn't any worse. Dealing with shitty printers is the real nuisance. Maybe if it were a sticky note on the menu or something, I could understand it. If they're re-printing the menu, it's bullshit

  3. It's shitty to those of us that are honest. Customers will see another pizza place selling larges for $15.49, and my prices at $16 and go with the other one because it's cheaper, despite the fact that after the 5% mine is cheaper. Seriously, I've had customers tell me that type of thing

I don't want to do the hidden fees, because I hate them personally, but I know I'm giving up some sales not tacking on some bullshit charge


Related rant: For DSP delivery, like Doordash, I charge regular menu price, but charge $3.50 for delivery. I know I'd get more marking up the menu 20-30% and offering "free" delivery. I can see the cart abandonment rate. I hate the dishonest business model though

[–] HK65@sopuli.xyz 13 points 1 week ago (5 children)

I love that you try to run a honest business, it's rare to see nowadays. But:

Sysco, the bulk supplier of >70% of US restaurants

Has the US completely given up on this market competition thing? Why is that in every US market, there are 1-3 players with 70-90% market share? I mean based on this, the only thing you need for inflation to spike is for companies like Sysco to raise prices.

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[–] ZombiFrancis@sh.itjust.works 12 points 1 week ago (3 children)

I can see the cart abandonment rate.

I don't know if this is a common practice but when we order we often fill a cart a few times with a few different combinations and a few different locations just to compare options. I don't know how much info you get but I wouldn't scrutinize that metric too harshly.

[–] TriplePlaid@lemmy.zip 7 points 1 week ago

If that is common practice it would seem to indicate that "cart abandonment rate" is actually a very important metric, since users often abandon carts and so a restaurant needs something about the menu/presentation that makes people abandon them less and "wins" a larger share of the market of users on the platform.

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[–] Zoot@reddthat.com 7 points 1 week ago (3 children)

Just so you're aware, doordash/Uber are known for increasing the single item price after you've set them. Say you set a pizza for 12$, they'll charge 15$ just for the item, PLUS all their other fees.

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[–] Rcklsabndn@sh.itjust.works 10 points 1 week ago (1 children)

But, the government charged those foreigners so everything will be cheaper now, right? /S

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[–] Flax_vert@feddit.uk 6 points 1 week ago (2 children)

Just update the prices next to the item on the menu?????

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[–] reddig33@lemmy.world 25 points 1 week ago

Note to our restaurant: Due to unnecessary 5% surcharges, we will no longer be eating here.

[–] UnderpantsWeevil@lemmy.world 19 points 1 week ago

Great way to lose customers.

You gotta raise prices? Raise prices. But nobody likes getting random extras at the end of their bills.

[–] BilSabab@lemmy.world 18 points 1 week ago

my favorite kind of hidden fees is when a client pushes a revision clause into a contract for research projects (read: fudge the numbers to their vision of the world) but during legal back and forth the per hour rate for revisions emerges and the client totally misses it and then benign 5k small-scale project gets an extra 10k price tag because those "can we present data with slightly different dimensions?" add up real fast and tough shit.

[–] Luci@lemmy.ca 16 points 1 week ago (6 children)
[–] The_Picard_Maneuver@piefed.world 73 points 1 week ago (1 children)

Restaurants often refer to bills as "checks"

[–] Luci@lemmy.ca 8 points 1 week ago
[–] adhocfungus@midwest.social 21 points 1 week ago

I don't know if you're joking or if it's just a cultural thing, but this was legitimately my first thought too. Many places already add a surcharge for cards, so disincentivizing checks seemed normal to my mind.

Then I realized they meant "check" as in "bill" and they just wanted to hide inflation increases.

[–] RickyRigatoni@retrolemmy.com 12 points 1 week ago

The Czechs.

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[–] DarkFuture@lemmy.world 16 points 1 week ago

Welcome to New America. Expect to start seeing fees like this literally everywhere you go.

Voting (or not) has consequences.

[–] FridaySteve@lemmy.world 13 points 1 week ago

Just. Tell. Me. The. Price.

Stop with this...

[–] nathanjent@programming.dev 13 points 1 week ago (5 children)

The deli at my local grocery store sets out pre-sliced meats so we can avoid waiting. They started flipping the packages over to hide the price recently due to the price increase.

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[–] invertedspear@lemmy.zip 11 points 1 week ago (1 children)

This has become all too common strong here, so now every time one of the restaurants I used to frequent does this I follow a 4 step process. 1 tell the manager what the next steps will be and they can avoid them by removing the fee, permanently, not just this one time. 2 a detailed 1-star review on any app I can, at least Google Maps and Yelp. 3 me and my family of 4 never returning. 4 a ban from the non-profit I’m involved in that does monthly “family dine out nights” with local business in exchange for a cut of their profits, this represents dozens to more than a hundred families of lost business.

I’m one person, and alone these steps probably mean very little to this business. But if even a quarter of their customers do the same, that policy will change. I’m sure I sound like the male version of a Karen to them, but I don’t make a scene, just vote with my dollar and encourage as many people as I can to do the same, while making sure the business knows exactly why.

So far one of the dozen or so places that did this dropped the policy, so they get my business again, at least they’re a possibility on the rare nights we can afford to eat out anymore.

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[–] Drusas@fedia.io 9 points 1 week ago

I'm assuming they mean "on all bills" because who pays by check anymore?

I'm just now realizing that I have only ever heard someone refer to a restaurant bill as a "check" when saying "check, please" or "can we get the check"?

[–] Madison420@lemmy.world 8 points 1 week ago

In most states this is explicitly illegal in food service.

[–] ill_presence55@lemmy.zip 7 points 1 week ago

They were just too lazy to update the prices for each item on the menu. A note at the bottom and called it a day

[–] FiskFisk33@startrek.website 6 points 1 week ago

Wok is dead

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