If I read this on a menu in a situation where I could go elsewhere, I would.
Facepalm
I might say this could be a temporary way around having to pay to get all your menus reprinted, but these doofuses appear to have printed it directly on the menu. So yeah, they can get fucked with an egg beater.
So yeah, they can get fucked with an egg beater.
🤣
there's a shitty restaurant near me that does this.
they call it the 'honest to goodness fee' and state the fee is to ensure they can bring us the lowest possible prices, by charging 3% on the whole bill... when I saw it on the menu after sitting down, I left.
I don't participate in bait/switch pricing since it's illegal
That's insane to me. It's literally just a sales tactic so they can look cheaper on their menu but you still pay the increased prices. I would have left also.
Kind of funny they try to spin it as good for customers
we have raised prices by 5%. this allows us to avoid raising prices by 5%
Illegal in Germany for a good reason.
I once went to a restaurant that charged a 5% fee for paying by credit card. They only accepted credit cards.
I think it's illegal, but how could I enforce this?
"Legal tender for all debts public and private" is a guarantee backed by the treasury. if you owe the restaurant a debt, they are legally obligated to accept cash tender. Note that you have to actually owe them, you can't demand they accept cash tender up front, they have the right to refuse the terms of sale. if you can successfully argue their card only policy was not successfully communicated, then you have a case. I ANAL.
When BussyGyatt says I ANAL, I believe it.
I've Karened out with cash on the table a few times and got away with it.
yeah im with the boomers on this one. paper menus too, fuck your qr code.
We have raised prices by 5% to avoid having to update all the menus we will just add it to the bottom line.
They still updated the menu with this though lol
Ah damn, they said the quiet part loud.
Sounds like i need to open a *Everything's $1 ** store and just make sure I get the fine print squared away...
Not to make excuses for this, because it's not fair to customer, and it's bait and switch pricing IMO... but I understand how you could get there. Sorry this is long winded.
Based on the "thank you for your support", and their clearly not having a legal department, my guess is this is a small business. Prices have swung so wildly in the US in 2025 it's basically unmanageable without a dedicated team.
For example in August of 2024 the price for a lb of coffee according the US Bureau of Labor Statistics was $6.31. In August of 2025 it was $8.87. That's a 40% increase in one calendar year. https://fred.stlouisfed.org/series/APU0000717311
Eggs were $3.20 a dozen in Aug. of '24, but by March of '25 they were $6.22 that's a 94% increase in 7 months. Then they crashed back down to 3.58 (a 42.44% decrease) by August. https://fred.stlouisfed.org/series/APU0000708111
Now for the sake of a practical example, here's a pretty typical menu for a family diner in New Jersey. It's 11 pages. Maybe 20 items per page. Each item may have 5 to 10 ingredients.
https://www.pomptonqueendiner.com/menu_main/
- You can either try to recalculate all of that every week or two based on tariffs, inflation, bird flu, etc... then reprint and spiral bind 50 to 100, 11-page menus (technically 6 laminated front and back).
- You can overhaul your business model to be leaner, but maybe lose some customers.
- Or you can try to guestimate a number you think you and your customers can live with and distribute your gains and losses across the whole menu and reprint one page with a fee (hopefully) once.
It's a shit sandwich. I don't think this was a good solution, but I don't think a lot of small businesses (or consumers) have good solutions these days. McDonalds has a procurement team, and can lock in terms with their vendors a year in advance. They can update prices on digital menu boards on the fly. They can handle these things pretty easily. Your local greasy spoon may not.
I'd personally weigh whether I think this place and the people who run it are maliciously trying to exploit me or just find a way to get by selling cheese burgers and eggs in this economy.
As a restaurant owner, I disagree. It's shitty of them to charge a hidden fee like this
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It's really easy to update prices. Sysco, the bulk supplier of >70% of US restaurants, provides a very easy tool that can update your prices automatically based on increased wholesale price. US Foods has a similar tool
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The biggest pain in the ass there is printing new menus. If you're doing 1 page, the whole thing really isn't any worse. Dealing with shitty printers is the real nuisance. Maybe if it were a sticky note on the menu or something, I could understand it. If they're re-printing the menu, it's bullshit
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It's shitty to those of us that are honest. Customers will see another pizza place selling larges for $15.49, and my prices at $16 and go with the other one because it's cheaper, despite the fact that after the 5% mine is cheaper. Seriously, I've had customers tell me that type of thing
I don't want to do the hidden fees, because I hate them personally, but I know I'm giving up some sales not tacking on some bullshit charge
Related rant: For DSP delivery, like Doordash, I charge regular menu price, but charge $3.50 for delivery. I know I'd get more marking up the menu 20-30% and offering "free" delivery. I can see the cart abandonment rate. I hate the dishonest business model though
I love that you try to run a honest business, it's rare to see nowadays. But:
Sysco, the bulk supplier of >70% of US restaurants
Has the US completely given up on this market competition thing? Why is that in every US market, there are 1-3 players with 70-90% market share? I mean based on this, the only thing you need for inflation to spike is for companies like Sysco to raise prices.
I can see the cart abandonment rate.
I don't know if this is a common practice but when we order we often fill a cart a few times with a few different combinations and a few different locations just to compare options. I don't know how much info you get but I wouldn't scrutinize that metric too harshly.
If that is common practice it would seem to indicate that "cart abandonment rate" is actually a very important metric, since users often abandon carts and so a restaurant needs something about the menu/presentation that makes people abandon them less and "wins" a larger share of the market of users on the platform.
Just so you're aware, doordash/Uber are known for increasing the single item price after you've set them. Say you set a pizza for 12$, they'll charge 15$ just for the item, PLUS all their other fees.
But, the government charged those foreigners so everything will be cheaper now, right? /S
Note to our restaurant: Due to unnecessary 5% surcharges, we will no longer be eating here.
Great way to lose customers.
You gotta raise prices? Raise prices. But nobody likes getting random extras at the end of their bills.
my favorite kind of hidden fees is when a client pushes a revision clause into a contract for research projects (read: fudge the numbers to their vision of the world) but during legal back and forth the per hour rate for revisions emerges and the client totally misses it and then benign 5k small-scale project gets an extra 10k price tag because those "can we present data with slightly different dimensions?" add up real fast and tough shit.
Who pays with cheques?
Restaurants often refer to bills as "checks"
Oh I see
I don't know if you're joking or if it's just a cultural thing, but this was legitimately my first thought too. Many places already add a surcharge for cards, so disincentivizing checks seemed normal to my mind.
Then I realized they meant "check" as in "bill" and they just wanted to hide inflation increases.
The Czechs.
Welcome to New America. Expect to start seeing fees like this literally everywhere you go.
Voting (or not) has consequences.
Just. Tell. Me. The. Price.
Stop with this...
The deli at my local grocery store sets out pre-sliced meats so we can avoid waiting. They started flipping the packages over to hide the price recently due to the price increase.
This has become all too common strong here, so now every time one of the restaurants I used to frequent does this I follow a 4 step process. 1 tell the manager what the next steps will be and they can avoid them by removing the fee, permanently, not just this one time. 2 a detailed 1-star review on any app I can, at least Google Maps and Yelp. 3 me and my family of 4 never returning. 4 a ban from the non-profit I’m involved in that does monthly “family dine out nights” with local business in exchange for a cut of their profits, this represents dozens to more than a hundred families of lost business.
I’m one person, and alone these steps probably mean very little to this business. But if even a quarter of their customers do the same, that policy will change. I’m sure I sound like the male version of a Karen to them, but I don’t make a scene, just vote with my dollar and encourage as many people as I can to do the same, while making sure the business knows exactly why.
So far one of the dozen or so places that did this dropped the policy, so they get my business again, at least they’re a possibility on the rare nights we can afford to eat out anymore.
I'm assuming they mean "on all bills" because who pays by check anymore?
I'm just now realizing that I have only ever heard someone refer to a restaurant bill as a "check" when saying "check, please" or "can we get the check"?
In most states this is explicitly illegal in food service.
They were just too lazy to update the prices for each item on the menu. A note at the bottom and called it a day
Wok is dead