These drivers are treated like shit. There is a reason why things are the way they are. I didn't get my package right away, but it's okay, because eventually I did and they just left it. They're asked to do much for way too little. Remember, it's the fuckers at the top that cause all of our problems. Don't blame the help.
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I mean thats cool and all but somebody has to deliver the packages. It's not the recipient's fault the job sucks, the recipient paid for delivery with an expected time of reciept. Entering gate codes is part of the job, ringing doorbells and actually waiting for someone to answer is part of the job, actually stopping at the goddamn address and getting the package out of the truck and going up to the door with it is part of the job. If they have unreasonable expectations placed on them, that's between them and their manager. I fail to see what it has to do with me or my package. I had FedEx leave notes on my door THREE consecutive times saying "we could not deliver your package because 'the business is closed.'" It was a residential address, and the package contained critical medical equipment. Mofo had those slips ready so he could cut and run without looking for the package.
Yes, yes, it's the wage slave workers who have unreasonable expectations placed on them in order to feed themselves and their families that are at fault in the our capitalist system. I see that now.
They won't deliver FedEx Ground packages to my workplace because it takes too long. Only next day or other priority levels are delivered.
I mean, I agree. But also is it not just more work for them to bring the package back to the facility? If they would just leave the damn package they could save us both from more work!
I don't think it'd be more work for them, since they presumably have to go back to the facility anyway.
Sometimes they’ll leave it at a secondary pickup location, so it’s at least an additional stop for them then.
The only problem I have with FedEx is that they routinely bait and switch me with delivery dates. Something will ship on Wednesday. I'll check the tracking on Thursday and it will say that it's coming Tuesday. Cool. On Sunday, they'll email me and say the package is going to be delivered on Monday. Then Monday comes and goes and the package is never on the truck for delivery and then they'll say it's delayed and coming Tuesday. Like why are you making yourself look bad? Don't tell me it's coming a day early just to then fuck that up. You're going out of your way to piss me off at that point.
UPS on the other hand will just tell me a package is coming on Tuesday and low and behold, there it is on the delivery truck on Tuesday.
My favorite is when it actually says "out for delivery" on the day it's supposed to arrive, never shows up, then changes to "could not be delivered" after not showing up.
I called FedEx last time this happened because the delivery was a firearm, and I needed to know what's happened. The person said it was loaded on a truck that morning, which triggered the status change to "out for delivery", but they didn't actually have anyone scheduled to drive the truck that day so it never even left the lot. It did arrive the next day, but I learned to not even trust "out for delivery" from them.
Awesome system, guys.
They claimed my package was delivered and it was nowhere to be found. I followed up and they just sent back the delivery confirmation. Said it was dropped off at a reception desk. My place didn't have a reception desk. Their CS went nowhere.
I ended up making a BBB complaint and whadooyaknow, I get a call from a supervisor at the local DC informing me that the package was actually delivered to a hotel two blocks away and they would retrieve it and redeliver it for me and apologizing for it taking so long. I had already gotten a reship from the vendor in the meantime. (Bonus, I ended up with twice the product)
I've had recent problems with FedEx like this as well. Like 3 of the past 4 deliveries it says it's going to deliver maybe a day early, then just fucking sits in the depo in the city ALL DAY while still saying it's going to be delivered today, until it's the end of the day and it switches to tomorrow.
It’s like the packages get to the last mile warehouse a day early, so the system says “it’s here, let’s send it a day early”. Then some idiot in either the warehouse or on the truck sees the package and says “oh this wasn’t scheduled to be delivered till tomorrow? Fuck that, it’s not going on the truck till tomorrow”
Happened so many times for me with FedEx now, I just disregard any updates they send.
FedEx is the worst of all. USPS is the best. At least where I've lived.
I was in an sketchy apartment years ago waiting for hours for a FedEx package that needed signed. I waited the whole time in the living room by the front door. Eventually I got frustrated and walked outside. The FedEx person had snuck up my creaky stairs and put that fucking sticker on my door instead of even bothering to bring up the package and knock.
USPS has always been great with two exceptions. They once broke a jar of apple butter and once lost a thing of cookies I shipped overnight for a month and they came back to me. They were scary.
That's out of hundreds of packages, so I love USPS.
I want to know more about the monkey test
What i don’t get is that amazon deliveries have a date they tell me. I usually don’t need it right now so whatever, i just need to be able to intercept it sometime that day. It will flag as being delivered. But its not out side “oh sometimes they will mark a package as delivered but it will take up to 48 hours to arrive” ok, i get that traffic, and overburdening the driver’s is a constant. But fuck, don’t mark it as here. And i am talking to amazon. They know it’s a problem, just let me know there is a delay, so i don’t go rummaging through my bushes, or canvassing my neighbors!
In my neighborhood, they misdeliver a package at least 2 times a week.
I'll see the FB group, so and so, your package is at my house or does anyone recognise this porch
They never fuck up my house, but man do they fuck up the rest of the hood.
Honestly I prefer usps now.. I worked as a driver for FedEx express and when I helped on the belt with packages the loaders would say fragile is French and I don't understand French while rolling the packages.
Narrator: they did not deliver the package.
I cannot impress upon you all how much I loathe FedEx. I feel like they go out of their way to mess things up.
It is usually a driver who has too many packages or doesn't care, both cases are an issue with the company itself.
Yep know a guy at FedEx and they leave those notes when the package never made it to the truck but they have a contract to deliver in a certain time frame. So they put the blame on the customer as a strategy of cooking the metrics.
FedEx lost a $500k case of equipment for the service techs who maintain the instruments we use at work. They work nationwide and have two of these cases for the entire country, they keep thousands of labs running. FedEx just... lost it. Eventually it was found a few weeks later or something. The cost is not really a big deal, it is basically just instrument components they use to verify the running components, but they're the components that all instruments are compared to, so they can't just put together another case as it suits them. There's extra testing that goes in to make sure these components are exactly to spec.
Cheap labor equals cheap results.
FedEx is so bad that if they're the only shipping option for an online order, I go and find a different vendor.
Fedex sucks in general. This box contains 7000 bucks worth of laser cutter/ Box has been handled so harshly that its starting to come open. Not to mention they ignored the this side up part.
Shouldn’t it have been shipped in a crate with tilt indicators if it is truly fragile? You should blame your supplier.
Used to deliver for Amazon. Fragile, handle with care, this side up, lay flat, team lift, don't stack, all those mean nothing to the warehouse workers or most of the drivers. It's so chaotic in there and nobody has time to treat packages carefully.
This has been the case for decades, everywhere.
People, package your shit properly or pay the extra amount to ship it specially.
Yepp. I work in shipping, and if you’re not comfortable throwing the box as hard as you can at a wall, you shouldn’t be comfortable shipping it.
I find it absolutely adorable when people who have never experienced Purolator - they claim to be a package company - complain about any package shipping issue.
- You want invisible buildings? Purolator can't see 35-storey buildings rising high above a sea of bungalows next to a massive landmark.
- You want customized delivery? If your building has a blue box system FUCK YOU they're gonna need a signature today and you're gonna have to beat them to the truck to give it.
- you want careful handling? I think they use packages as ramps to get out of the snow or over speed bumps
- you want friendly service? They're just pissed you burst out of the bushes to beat them back to the truck
- safe pick-up of the package they can't seem to deliver? Get out near the airport where it'll probably be out in the ditch, but be there during the convenient hours of 2 and 4, week-days, and you can fight the thieves for your stuff.
i just don't know what keeps these guys in business.
i just don’t know what keeps these guys in business.
I've never heard of this company in the US, but I assume they have super cheap rates. That means they will continue to be the first choice of shippers that are covering shipping costs. This is especially true for high-volume businesses that move so much product it's cheaper to replace a couple of lost packages than to pay a better shipping company for every one.
Lmao, this still ain’t gonna work. I swear it’s like they can’t read or see the world around them.
Obviously screw FedEx, but why the hell is the # symbol part of the door code? It's just asking for this to happen.
You press the # to start writing the code on Yale doorman, or to lock the door