this post was submitted on 14 May 2025
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Fuck AI

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[–] apfelwoiSchoppen@lemmy.world 97 points 2 months ago* (last edited 2 months ago) (5 children)

I ordered some well rated concert ear protection from the maker's website. The order waited weeks to ship after a label was printed and likely forgotten. I went to find a place to call or contact a human there, all they had was a self-described AI chat robot that just talked down to me condescendingly. It simply would not believe my experience.

I eventually got the ear protection but I won't be buying from them again. Can't even staff some folks to check email. I eventually found their PR email address but even that was outsourced to a PR firm that never got back to me. Utter shit, AI.

[–] Dozzi92@lemmy.world 31 points 2 months ago (4 children)

That would've been such an easy disputed charge and get the plugs somewhere else. I'm not wasting a second on something like that, just telling my credit card company they didn't uphold their end of the deal, and that's that. I will lose hearing out of spite if this happened to me, because I'm an idiot.

[–] misterdoctor@lemmy.world 11 points 2 months ago

I will lose hearing out of spite if this happened to me

Genuinely admire your self awareness

[–] TexasDrunk@lemmy.world 6 points 2 months ago

I've lost hearing for stupider reasons. Spite seems downright reasonable to me.

[–] brbposting@sh.itjust.works 2 points 2 months ago

I’ll waste a few moments. It becomes a puzzle. Assuming you managed to make it through the maze, you retrospectively analyze where would 99% of the country have dropped out of the flow and given up?

Then it’s an email to the attorney general if necessary! (I mean that’s been rare but when something is egregious)

🤓

[–] Quexotic 1 points 2 months ago

Absolutely. Cc dispute is an under-used method of recourse.

[–] crank0271@lemmy.world 9 points 2 months ago

That's really good to know about these things. They've been on sale through Woot. I guess there's a good reason for that.

[–] Catoblepas@lemmy.blahaj.zone 4 points 2 months ago

Wow, that’s extremely disappointing. I had a really positive experience with them a few years ago when I wanted to exchange what I got (it was too quiet for me), and they just sent me a free pair after I talked to an actual person on their chat thing. It’s good to know that’s not how they are anymore if I ever need to replace them.

[–] pattiserieplatogoethe@lemmy.dbzer0.com 3 points 2 months ago (1 children)

Never thought about ear protection for concerts, sounds cool. I'll have to look into other options though, if anyone has any recommendations, let me know

[–] Andonyx@lemmy.world 6 points 2 months ago

A number of companies make "tuned" ear plugs to allow some sound through with a desired frequency curve, but reduce SPL to safe levels. I've used Etymotic, which sound great but I personally like a little more reduction. Alpine which I thought had enough reduction but too much coloring, and I settled on Earpeace, for like $25 on-line. Silicone, re-usable and easy to clean and they come with three filters to swap in or out depending on your needs / tastes.

[–] lapping6596@lemmy.world 2 points 2 months ago (1 children)

Oh man, sad that's the customer service cause I deeply love my loops. I was already carrying them with me everywhere I went so I grabbed a pill keychain thing and attached them to my keys so I'd never forget to grab them.

[–] apfelwoiSchoppen@lemmy.world 2 points 2 months ago

Yeah this happened back earlier this year. I had lost a pair from a purchase years ago and replaced them. Guessing they are laying off people/support contracts like so many stupid business owners. I was sure that my order would be stuck in limbo forever after the experience, but they eventually showed up. Never again.

[–] romanticremedy@lemmy.blahaj.zone 27 points 2 months ago (2 children)

I think this problem will get worse because many websites that's used for "your own research" will lose human traffic to watch ads and more bots just scraping their data, reducing motivation to keep the websites running. Most people just take the least resistant path so AI search will be the default soon I think

Yes, I hate this timeline

[–] HalfSalesman@lemm.ee 7 points 2 months ago (1 children)

Eventually they will pay AI companies to integrate advertisements into the llm's outputs.

[–] romanticremedy@lemmy.blahaj.zone 5 points 2 months ago

Omg I can see it happening. Instead of annoying intrusive ads, this new type will be so natural as if your close friend is suggesting it.

More dystopian future. Yes we need it /s

[–] TheObviousSolution@lemm.ee 11 points 2 months ago (1 children)

Using AI is telling people they shouldn't care about your IP because you clearly don't care about theirs when it passes through the AI lens.

[–] 2xsaiko@discuss.tchncs.de 4 points 2 months ago

Stop making using AI sound based

[–] IrateAnteater@sh.itjust.works 8 points 2 months ago (11 children)

The only time I disagree with this is when the business is substituting "AI" in for "machine learning". I've personally seen that work in applications where traditional methods don't work very well (vision guided industrial robot movement in this case).

[–] Hotzilla@sopuli.xyz -3 points 2 months ago* (last edited 2 months ago) (2 children)

These new LLM models and vision models have their place in software stack. They do enable some solutions that have been nearly impossible in the past (mandatory xkcd ref: https://xkcd.com/1425/ , this is now trivial task)

ML works very well on large data sets and numbers, but it is poor at handling text data. LLM's again are shit with large data and numbers, but they are good at handling small text data. It is a tool, and properly used very powerful one. And it is not a magic bullet.

One easy example from real world requirements: you have five paragraph of human written text, and you need to summarize it to header automatically. Five years ago if some project owner would have request this feature, I would have said string.substring(100), live with it. Now it is pretty much one line of code.

[–] TheTechnician27@lemmy.world 6 points 2 months ago* (last edited 2 months ago)

Even though I understand your sentiment that different types of AI tools have their place, I'm going to try clarifying some points here. LLMs are machine learning models; the 'P' in 'GPT' – "pretrained" – refers to how it's already done some learning. Transformer models (GPTs, BERTs, etc.) are a type of deep learning is a branch of machine learning is a field of artificial intelligence. (edit: so for a specific example of how this looks nested: AI > ML > DL > Transformer architecture > GPT > ChatGPT > ChatGPT 4.0.) The kind of "vision guided industrial robot movement" the original commenter mentions is a type of deep learning (so they're correct it's machine learning, but incorrect that it's not AI). At this point, it's downright plausible that the tool they're describing uses a transformer model instead of traditional deep learning like a CNN or RNN.

I don't entirely understand your assertion that "LLMs are shit with large data and numbers", because LLMs work with the largest data in human history. If you mean you can't feed a large, structured dataset into ChatGPT and expect it to be able to categorize new information from that dataset, then sure, because: 1) it's pretrained, not a blank slate that specializes on the new data you give it, and 2) it's taking it in as plaintext rather than a structured format. If you took a transformer model and trained it on the "large data and numbers", it would work better than traditional ML. Non-transformer machine learning models do work with text data; LSTMs (a type of RNN) do exactly this. The problem is that they're just way too inefficient computationally to scale well to training on gargantuan datasets (and consequently don't generate text well if you want to use it for generation and not just categorization). In general, transformer models do literally everything better than traditional machine learning models (unless you're doing binary classification on data which is always cleanly bisected, in which case the perceptron reigns supreme /s). Generally, though, yes, if you're using LLMs to do things like image recognition, taking in large datasets for classification, etc., what you probably have isn't just an LLM; it's a series of transformer models working in unison, one of which will be an LLM.


Edit: When I mentioned LSTMs, I should clarify this isn't just text data: RNNs (which LSTMs are a type of) are designed to work on pieces of data which don't have a definite length, e.g. a text article, an audio clip, and so forth. The description of the transformer architecture in 2017 catalyzed generative AI so rapidly because it could train so efficiently on data not of a fixed size and then spit out data not of a fixed size. That is: like an RNN, the input data is not of a fixed size, and the transformed output data is not of a fixed size. Unlike an RNN, the data processing is vastly more efficient in a transformer because it can make great use of parallelization. RNNs were our main tool for taking in variable-length, unstructured data and categorizing it (or generating something new from it; these processes are more similar than you'd think), and since that describes most data, suddenly all data was trivially up for grabs.

[–] sturger@sh.itjust.works 3 points 2 months ago

Now it is pretty much one line of code.

… and 5kW of GPU time. 😆

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[–] zebidiah@lemmy.ca 7 points 2 months ago

i use AI every day in my daily work, it writes my emails, performance reviews, project updates etc.

.....and yeah, that checks out!

[–] Zacryon@feddit.org 4 points 2 months ago

LLMs != AI
LLMs strict subset of AI

Pls be a bit more specific about what you hate about the wide field of AI. Otherwise it's almost like saying you hate computers, because they can run applications that you don't like.

[–] skulkbane@lemmy.world 4 points 2 months ago* (last edited 2 months ago)

I used to work in a software architecture team that used AI to write retrospectives, and upcoming projects, and everything needed to have a positive spin, that sounds good but mean nothing.

Extra funny when I find out people use AI to summarize it. So the comical cycle of bullet points to text and back again is real.

I had enough working at the company when my team was working on the new "fantastic" platform, cut corners to reach the deadline on something that will not be used by anyone... and its being built for the explicit purpose of making a better development and working environment.

[–] GoodOleAmerika@lemmy.world 3 points 2 months ago

I use AI as a tool. AI should be a tool to help with job, not to take jobs. Same as calculator. Yep people will be able to code faster with AIs help, so that might mean less demand, at least for IT. But u still gotta know what the exact prompt u need to ask

[–] driving_crooner@lemmy.eco.br 1 points 2 months ago
[–] zarathustra0@lemmy.world 0 points 2 months ago

You have standards?

[–] oplkill@lemmy.world -3 points 2 months ago

Peoples are lazy when they using calculators!

[–] KuroiKaze@lemmy.world -3 points 2 months ago

It's completely clownshit to think that you're going to be able to differentiate AI within 2 years. Maybe less than that. Veo2 is insane.

[–] Kowowow@lemmy.ca -4 points 2 months ago

If I ran a business I think the only thing I'd have "ai" do would be basic social media stuff because I don't want to ever get into that kind of stuff though I think could make it in windows basic

Reply to questions with company phone number/email, post company pictures from certain folder every 5 hours or so, like a post from random local person, like a random post from a random person anywhere(extra funny if porn or horrible opinion)